Terms of Service

These terms apply to anyone placing an order with Personalidy or using a badge page, operated by [ENTITY NAME] (“we”, “us”). Submitting the order form on this site or accepting a quote from us means you agree to them.

Orders and quotes

The order form is an enquiry, not a purchase — nothing is charged when you submit it. We follow up with a quote, sample badges rendered from real photos where relevant, and a one-page order agreement covering price, deposit, cancellation terms, and delivery date before anything is charged. Your event’s attendee link and admin page open once we receive the advance set out in that agreement.

Timelines

Delivery depends on how far out your event date is and how quickly attendees submit photos where that's part of your order. We'll tell you plainly if a date is too tight for the full pipeline; sending an enquiry anyway is fine and we'll discuss alternatives such as a name-only fallback.

Attendee photos

If your order includes attendee-submitted photos, you (the organiser) are responsible for telling your attendees how their photo and name will be used — see our Privacy Policy for the exact terms we commit to. By sending us a guest list, photo, or connecting a ticketing platform, you confirm that:

• you have the right to share each person’s data, including any photo you supply, with us for making their badge;
• anyone under 18 on your list has a parent’s or guardian’s consent to that;
• you have the right to use any logo, sponsor mark, or other material you upload, on the badges;
• you keep each attendee’s personal badge link private and send it only to that person — it lets whoever holds it set up their badge — and, if you send links on WhatsApp, you send them from your own account to people who expect to hear from your event;
• anyone you add as a co-organiser may see and manage your guest list, photos and links, and you are responsible for what they do there.

Attendees

If you reach us through an organiser’s event link, these terms apply to your use of your badge page too. Your badge is made for that organiser’s event; questions about the event itself go to them.

The event’s name, dates and other details in our emails and on your badge page come from its organisers. We pass them on as given and aren’t responsible for mistakes in them or for how the event is run. Our emails to you name the organisers and the email address to reach them at.

Acceptable content

Don’t submit a name, photo, logo, link or other text (such as an “Ask me about” line) that is offensive, impersonates someone, or that you don’t have the right to use. We may refuse to print, or edit to a plain name, any badge that breaks this, and tell the organiser.

Intellectual property

You keep ownership of any photo, logo or text you or your attendees submit, and give us permission to use it only to make, preview and deliver that event’s badges. We keep ownership of the badge artwork, styles, and generative emblem system we design — you receive a licence to print and use the delivered badge files for your event, and attendees may share their own badge image; neither may resell or redistribute the underlying style.

Cancellation

Cancellation terms and any deposit refund are set out in your order agreement, not here — they vary by how much production work has started when you cancel.

Liability

Beyond what your order agreement promises, the service is provided as is: we don’t promise it will be uninterrupted or error-free. We’re not liable for delays caused by late attendee photo submissions, incorrect roster data you supply, your print vendor, or events beyond our reasonable control (such as outages of the services we rely on). We’re not liable for indirect or consequential losses, such as lost profit or reputation. Our total liability for any claim is limited to the amount you paid for the order it relates to. Nothing here limits liability that the law does not allow us to limit.

Your responsibility

If a claim is brought against us because of data, logos or content you supplied, or because you didn’t have the permissions you confirmed above, you will cover our reasonable costs of dealing with it.

Changes and the rest

We may update these terms; the date at the top shows when. An order already agreed keeps the terms that applied when it was agreed. Your order agreement and these terms together are the whole agreement between us; where they differ, the order agreement wins. If any part of these terms is found unenforceable, the rest still applies.

Governing law

These terms are governed by the laws of India. [Add a specific court/jurisdiction clause if you want disputes tied to one city.]

Contact

Questions about these terms: [ENTITY CONTACT EMAIL].